Managed IT Solutions
Boost efficiency and security with our managed IT solutions. We provide 24/7 support, proactive monitoring, and tailored services for seamless operations.
Clients & Partners
Managed IT Services
Security Awareness Training
Leverage KnowBe4, the world’s most popular awareness training with simulated phishing attacks.
Protect Your Business.
Train Your Team.
Without effective cybersecurity, your IT infrastructure, network, as well as sensitive customer and employee data are vulnerable to malware and malicious attacks. Links Technology provides cyber security awareness training for businesses in the Chicago, IL area with KnowBe4—a security awareness training platform.
Security Awareness Training from the Professionals
Links Technology provides security awareness training using KnowBe4, the world’s largest and most popular integrated platform for awareness training combined with simulated phishing attacks. Our cyber awareness training will help ensure that your team is aware of the dangers out there and knows how to proactively keep your company safe using tools from KnowBe4.
KnowBe4 is used by more than 21,000 organizations worldwide. This platform allows you to effectively manage urgent IT security problems including social engineering, spear phishing, and ransomware attacks. Our professionals can train your team using the KnowBe4 Security Awareness Training and Simulated Phishing platform to proactively protect your system from threats. Our cyber awareness and security training services are scaled to meet your business’s needs with three levels of training access and increasingly powerful features.
You can do the following when you receive cyber awareness training from Links:
- Train your staff: KnowBe4 gives you access to the world’s largest library of security awareness training content, including automated training campaigns with scheduled email reminders.
- Phish your staff: Train your staff to stop phishing attacks with best-in-class, fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates.
- See the results: You can see the results of the training with enterprise strength reporting showing stats and graphs for training and phishing. This allows you to track your ROI!
Our cyber security training will give you access to the following powerful tools:
Don’t Wait for an Inevitable Security Breech
Your system is vulnerable to an attack any time which is why cyber security awareness is so important. Call Links Technology to discuss your security awareness solution or set up a demo of our training platform and training services.
IT Help Desk Support
Maximize productivity by outsourcing to our remote or in-person technology support.
We Focus on Your Technology.
You Focus on Your Business.
Maintaining an IT support staff can be an expensive, time-consuming proposition for small-to-medium size companies. But an outsourcing partnership with Links Technology Solutions can give you the power to concentrate on the profitability of your business while we concentrate on the complexities of your information technology - all for less cost than doing it yourself.
Outsource with Local Expertise and Increase Performance
Links is a local team of IT experts. Our customized solutions are designed integrate seamlessly with your business and Technology. We fill the gap of skills and staff most organizations experience as they compete to maintain or get a competitive edge. With Links at your back, your local IT pros bring the highest level of service through customized technology solutions and expert direction.
Desktop Support
- Local Helpdesk Personnel
- Remote Helpdesk Software Solution
- Professional Spyware Removal Services
- Rates (Hourly or Fixed Monthly)
Infrastructure Support
- Router Installation / Management
- Firewall Installation / Management
- Switch Installation / Management
- VPN Connectivity (Hardware or Software)
- Wireless Connectivity Solutions
Server Support
- Preventative Maintenance
- Patch Management
- MS Exchange Administration
- Antivirus Administration
- Hardware Upgrades & Replacement Services
- Citrix Management
Apple Support
- Certified Mac Technicians on Staff
- Mac device network integrations
- Remote Mac Support
Mobile Device Support
- Android and iOS tablets and smartphones
Remote or In-Person Technology Support Helpdesk
More than a call center, Links is an experienced support service provider.
LINKS provides helpful and frustration-free computer and device support for companies large and small. When you or your staff call LINKS with a problem, you immediately talk to a real person with a wealth of experience and a deep understanding of your specific technology set-up. Our Support Engineers are skilled not just at servicing your computer but also in providing amazing customer service. Many of our team hold multiple certifications in servicing and maintaining the technology and software you already use.
Maximize your productivity with expert helpdesk computer support—remote or in-person.
We know that when your technology fails to work, your business can’t be at its best. That’s why LINKS has multiple options for how we can support your team. From remote access to on-site staff, our team won’t rest until your problem is solved. Our advanced capabilities allow us to quickly respond to your needs with instant remote access to your desktop or device. Our team approach means that your technology issue will be diagnosed and solved quickly by a team of IT Support Experts without any call-center runaround.
Links Managed IT Services Have You Covered:
- 24/7 Monitoring & Maintenance: Your systems and data are always safe and maintained.
- Proactive IT Support: We identify and fix IT problems before they affect your business.
- All-Inclusive IT Services: Flat-rate IT service options that include hardware and software.
- IT Staff Flexibility: Supplement your existing IT staff without increasing payroll costs.
Disaster Recovery
Physical and virtual backups without the cost and complexity of managing a second infrastructure.
Prepare for a Disaster.
So You Never Have One.
When LINKS is your partner, we help you plan and prepare for potential interruptions to your business so that IT Risks are mitigated before they become a problem. Our team designs, supports, and tests emergency technology solutions on a constant basis so when the real thing happens, it’s just another day at your office.
The Best Way to Survive a Technology Disaster is Not to Have One.
When LINKS is your partner, we help you plan and prepare for potential interruptions to your business so that IT Risks are mitigated before they become a problem. Our team designs, supports, and tests emergency technology solutions on a constant basis so when the real thing happens, it’s just another day at your office.
Links Technology Solutions offers secure and customized solutions to address your strategic business continuity needs. Your data is fully encrypted at every step. Backups are safe and confidential so that data is completely protected and easy to recover.
Working with our team makes it easy to get backups and replicas off site to our Backup as a Service (BaaS) or Disaster Recovery as a Service (DRaaS) platforms without the cost and complexity of managing a second infrastructure.
BaaS and DRaaS can provide the critical support that organizations need to stop focusing all their energy on maintaining and start innovating for the future. Links BaaS & DRaaS solutions offers our customers a fully managed, monitored and secure method for protecting critical data, all without needing to maintain an off-site repository.
Offsite Backup Services
Get your physical and virtual backups off site to our hosted cloud repository with complete visibility and end-to-end security.
Disaster Recovery as a Service
Building and maintaining a Disaster Recovery (DR) solution is timely and cost prohibitive. Links will help you achieve everything you need to manage this critical solution.
Benefits of Links BaaS and DraaS services:
- Quickly achieve fast, flexible, and reliable backup and recovery capabilities for the most critical enterprise workloads.
- Ensure bulletproof ransomware protection
- Reduce cost and complexity
- Supports all your critical workloads
- Secure backup, disaster recovery (DR) and archives
- Protection against ransomware and cyberthreats
- Replication
- Built-in offsite disaster recovery
Contact Links to schedule your Backup and Disaster Recovery Assessment. We will help you develop a critical data backup plan, identify a Recovery Time Objective, implement recovery strategies for hardware, software, connectivity, and power.
Colocation
Rent data center space to save room, time, and money.
We Can Keep Your Cool.
Housing your network and server operations is an extensive responsibility.
So companies are moving to offsite colocations. Rent space at Links Technology’s data center and let us worry about hardware, cooling, security, bandwidth, etc.
- Save room, time and money
- 24/7 security with live technician
- Disaster becomes our headache
Network Management
24/7 monitoring, risk assessment, and proactive improving of your IT system.
We Manage and Monitor.
You Work and Prosper.
Outsourcing the management of your internal networks, email servers, SPAM filtering, and backup systems is a cost-effective way to have an expert IT staff monitoring, managing, and keeping your network and security services up and running. Links Technology provides businesses in the Chicago, IL area with the confidence that their IT infrastructure will be protected and at peak performance when they need it.
Align Your IT with Your Growing Business
Many businesses have difficulty putting the time and energy needed into their IT infrastructure to meet the demands of their growing business. You can trust that our team at Links will monitor your network and identify problems as well as potential growing pains before they ever affect your business. When we design and construct your technology solutions, we are able to scale the network as you scale your business to keep your IT aligned with your business goals for optimal efficiency.
We will do more than just manage your network to keep it running efficiently, we will also proactively look for ways to improve and upgrade your IT system. Our team can find inefficiencies and implement solutions that will save you time and money. We can also identify opportunities for upgrades with your software and hardware to further improve the efficiency of your IT system. We take the time to understand your IT goals as well as your business goals to ensure that we grow your IT with your business.
Network Management and Security Systems:
Network Monitoring Services
- 24/7 monitoring of network
- Proactive Trouble Notifications
- Anti-malware (virus, Trojans, phishing, worms etc.)
- Email encryption
- Firewall protection
- Intrusion detection systems / intrusion prevention systems
- Mobile device management
- Spam protection
IT Systems Management
- Fault Management
- IT Workflow Automation
- Network Design & Documentation
- VPN Deployment and Monitoring
- Virtualization Setup & Configuration
- VMware Configuration and Management
- Server Upgrades
- Exchange, SQL, Dynamics Installation or Upgrades
Business Impact Analysis
- Identify the consequences of disruption to your IT environment
- Conduct a risk assessment of the hardware and software infrastructure
- Identify the critical resources needed to maintain business operations
IT Security Risk Assessment
- Penetration testing
- Identification of potential risks
- Assessment of potential threats
- Discovery of failure points
IT Risk Management and Network Security
There are many risks to your network including outside threats like hacks, attacks, and viruses, as well as internal threats like mistakes or deliberate misuse of network systems. Equipment failure and software crashes may also occur within your network. Any combination of these problems is enough to bring your business to a halt and cost your company revenue and productivity. Our team at Links Technology uses proactive trouble notifications for network equipment and services to see trouble before it starts and quickly react, isolate, and fix issues before they affect your bottom line.
Risk Assessments and Security Consulting
Our experts can manage your existing network, support your existing IT staff, or install and integrate new solutions to your IT infrastructure. As your risk assessment and your security consultant, we can provide network monitoring, risk assessments, and security consulting designed to stay ahead of danger. We will be a partner and develop a professional relationship with your team so we can seamlessly integrate into your business IT services without disruption.
Call Links Technology for Network Management and Security
Whether you need a professional consultant to help manage and secure your network or need to outsource IT systems management, our experts at Links Technology can help. You can trust our professionals to provide effective IT risk management and network management to keep your IT infrastructure efficient and protected.
Email & Cloud Services
Advanced email hosting, spam filtering and more cloud solutions from Microsoft, Apple, Adobe, and Dell.
Business Solutions.
In the Cloud.
We partner with Microsoft, Dell, Apple and Adobe to provide powerful industry-leading cloud solutions and support them with certified and expert support teams. From email and productivity solutions to networking and virtual servers, LINKS provides business solutions that are sized for our client’s needs while providing unmatched performance and security.
Advanced Email Hosting and SPAM Filtering in the Cloud
Solutions like Microsoft 365, Hosted Exchange, Ironport SPAM Filtering, and many more, LINKS’s office application solutions provide a powerful way to protect and preserve email and internal communications. Our team of experts ensures your email is secured and SPAM-Free while enhancing office efficiency with other solutions like unified calendars, full-index searching, and Active Directory integrations.
Web & Email Hosting
- Low Cost Value-Add Web & Email Hosting
- Includes Web Security & SPAM Filtering
- Hosting of complex web applications
SPAM Filtering
- Reduce and eliminate 98% of all SPAM email
- Low Cost Email Filtering Options
- Top Rated Cisco Ironport Systems
- Email Notification of Suspected SPAM
Advanced Technology Solutions
Powerful Hardware and Software Solutions Drive Business Success
A partnership with LINKS means access to powerful hardware and software tools and the experts who know how to make them work for your business. From security and authentication tools to server management and network devices, our team provides experienced installation, management and support of industry-leading technology solutions.
Complex Application and Web Hosting Made Simple
We provide on-site, co-location and cloud hosting solutions as well as back-up and monitoring of hundreds of complex web applications for our clients. When you trust our team with your mission-critical applications, we deliver with faster, better and smarter solutions. Take the stress out of the equation and let LINKS be your hosting provider as well as trusted IT partner.
Network Monitoring Services
- Daily monitoring of network
- Proactive Trouble Notifications
Online Backup Services
- Backup Assessment
- Secure Backup Solution for All Businesses
- Managed Backup Solution
Custom Applications
Looking to develop a custom application or need a uniquely designed solution? Look no further than our Development Team.
Infrastructure Development
Chicago area's most advanced hardware and software maintenance, troubleshooting, and updates.
Infrastructure Development & Support.
Many businesses may have a difficult time maintaining, updating, and troubleshooting their IT infrastructure in-house, and any downtime or issues can disrupt business operations—or worse, leave your system vulnerable to breaches or crashes. Our network analysts and engineers have experience providing IT infrastructure support for any size business and we will customize a plan for your success.
Success Through Technology Innovation
Cutting-edge technology can set your company apart from your competition. Our experts at LINKS leverage the best technology solutions to give you an edge over the competition. Our innovative approach to every facet of IT infrastructure services and support allows you to plan for digital innovation as part of your overall business strategy.
IT Infrastructure Services:
Infrastructure Technology Support
- Network Architecture Planning
- Procurement, Installation and Monitoring Experts
- Relocation and Office Moves
- Legacy System Support
- Complex Security Scheme Management
- Virtualization Support
- Cloud Services and Co-Location Support
Business Impact Analysis
- Identify the consequences of disruption to your IT environment
- Conduct a risk assessment of the hardware and software infrastructure
- Identify the critical resources needed to maintain business operations
Innovative Technology Development
- IT Infrastructure Planning
- Expert IT Consultants
- Scalable and Budget-Friendly Technology
Expert Infrastructure Support Team
Your IT infrastructure needs consistent management to keep it secure and operating efficiently. Our professionals will ensure that your system is always protected, and we can manage every aspect of your IT infrastructure including hardware maintenance, software troubleshooting and updates, and cloud storage.
Every business is different, and your IT infrastructure should be managed to suit the specific needs and technology goals of your business. Our professionals will create and implement an IT strategic plan, including short-term and long-term strategies, to help you reach your technology goals.
We can also implement changes that can improve your existing IT infrastructure.
Technology Support That Goes Beyond Just Hardware and Software Solutions
Our experts at LINKS know how to set up, install, and maintain the most advanced hardware and software tools your business may need for your IT infrastructure. A LINKS partnership gives you access to the best network operations team in the business who can fully manage your IT infrastructure, allowing you to focus on your main business operations.
IT Support for a Complex Technology Infrastructure
LINKS technicians provide on-site troubleshooting and maintenance of IT networks including network component installation and upgrade, workstation setup and configuration, and complete network cabling projects. We can also monitor your system to identify and address any issues before they lead to problems, and we provide support to quickly resolve any issues that may come up. No matter your IT infrastructure issue or project, the experts at LINKS can help.
Technology Consulting
IT and cybersecurity insight from the best systems analysts and network architects in the business.
Audit. Analysis.
IT management not only involves maintenance, troubleshooting, and updates, but also the creation and implementation of IT strategies to improve performance and productivity. Insight from our systems analysts, network architects, and project managers can improve your IT productivity and reduce costs by optimizing the performance, reliability, and flexibility of your company’s technology.
IT Strategy Consulting
Enhance your risk management capabilities with a clear picture of your technology investment.
With LINKS as your partner, our experience in technology and business will allow your organization to reduce complexity, risk, and costs to attain the highest levels of operational efficiency. Our professionals are able to generate a new level of clarity and insight into your existing network and technology while advising you of best practices and opportunities for increased performance based on our long and varied experience.
Technology Assessments
- Network Architecture Audits
- Server Health Assessment
- Security Audits
- VPN Deployment Analysis
- Virtualization Assessments
- Advanced Troubleshooting
IT Consulting
- IT Standards and Best Practices Consulting
- Vendor-agnostic Solutions
- Equipment Procurement, Implementation, and Management
- Project Design and Technical Architecture
- Technology Budgeting and Implementation Planning
- Network Design and Documentation
IT Consulting Solutions
A Partner with Strategic Technology Vision
Focusing on your most critical challenges and opportunities, our team of IT experts can accurately assess your situation, determine and align your IT strategies to your business goals, and build an all-inclusive roadmap to help take your business to the next level.
You can expect end-to-end infrastructure solutions from our IT consultants. Our team can establish a foundation of high-performance technology solutions that ensure optimal performance along with security health checks, testing, and optimization of your IT infrastructure. From desktops and devices to servers and security, LINKS has the broad knowledge and capability to provide effective IT strategy consulting.
Cloud Consulting
A crucial aspect of any IT system is data storage. All data must be stored on the most efficient platform and be protected from breaches.
Businesses can store data within their local system or on an online cloud, and many businesses use both. If your business is setting up a cloud for data storage, our consultants can help.
Our professionals will first understand your needs for data storage and advise you on your best storage options to accommodate your needs. We can recommend cloud storage solutions and consult you on the setup and cloud migration to move your data to the cloud. Our experts can also identify ways to cut costs for the most cost-effective cloud-based solutions.
Cybersecurity Consulting
Securing your IT infrastructure is crucial to protect against malware, breaches, and other threats.
Because there are multiple layers to your IT infrastructure, it takes multi-layered cybersecurity solutions to effectively protect the entire infrastructure.
Our experts will analyze your IT infrastructure to identify threats and vulnerabilities and advise you on the best cybersecurity measures to protect your system. Our consultants can help you implement effective cybersecurity solutions to ensure that your system and sensitive data are protected.